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Incident History

Full archive of past incidents, resolutions, and monthly uptime across all Reqursor infrastructure.

99.995%Overall Uptime
4Total Incidents
6Months Tracked

Incident History

Full archive of past incidents and their resolutions.

Deployment Pipeline Slowdown
minor

Duration: 1h 12m · Region: US East · Status: resolved

08:30 UTC
Resolved

Pipeline throughput restored to normal. Root cause was a misconfigured autoscaler in the build cluster.

07:45 UTC
Identified

Build queue depth elevated due to autoscaler not provisioning new workers. Manual scaling applied.

07:18 UTC
Investigating

We are observing elevated build times. Investigating queue depth.

Edge Network Certificate Renewal
minor

Duration: 22m · Region: Global · Status: resolved

03:22 UTC
Resolved

All certificates renewed. No customer-facing impact detected.

03:00 UTC
Monitoring

Automated certificate renewal triggered. Monitoring propagation across edge nodes.

Agent Sync Latency Spike
minor

Duration: 35m · Region: Europe West · Status: resolved

16:35 UTC
Resolved

Sync latency returned to normal (<50ms). Cause was a transient network partition between agent clusters.

16:00 UTC
Investigating

Infrastructure agents reporting elevated sync latency (>200ms). Investigating.

No incidents were reported this month. All systems operated normally.

Core API Elevated Error Rate
major

Duration: 2h 8m · Region: US East, Europe West · Status: resolved

20:08 UTC
Resolved

Error rate returned to baseline. Root cause was a database connection pool exhaustion during a traffic spike. Pool limits have been increased.

19:15 UTC
Monitoring

Applied connection pool fix. Error rate declining. Monitoring closely.

18:30 UTC
Identified

Identified database connection pool exhaustion as root cause. Preparing hotfix.

18:00 UTC
Investigating

Elevated 5xx error rate detected on Core API. All hands investigating.

No incidents were reported this month. All systems operated normally.

No incidents were reported this month. All systems operated normally.